Introduction
Welcome to TradeGo AI.
TradeGo AI (“we,” “us,” or “our”) is operated by POPHAW LLC, a company registered in the United States, and operates the website https://tradegoai.app (the “Service”).
This Privacy Policy explains how we collect, use, safeguard, and disclose information resulting from your access to or use of our Service.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined herein, capitalized terms have the same meanings as in our Terms and Conditions. Together, this Privacy Policy and the Terms constitute a binding agreement between you and POPHAW LLC (the “Agreement”).
Definitions
Service
The https://tradegoai.app website operated by POPHAW LLC.
Personal Data
Any information relating to an identified or identifiable individual.
Usage Data
Data collected automatically, generated by the use of the Service or its infrastructure (for example, page visit duration).
Cookies
Small data files stored on your device (computer or mobile device).
Data Controller
The legal entity that determines the purposes and means of processing Personal Data. For the purposes of this Privacy Policy, POPHAW LLC is the Data Controller.
Data Processor (Service Provider)
Any third party that processes data on behalf of the Data Controller.
Data Subject
An individual whose Personal Data is processed.
User
Any individual using the Service.
Information Collection and Use
We collect different types of information for various purposes in order to provide and improve the Service.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:
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Email address
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First name and last name
We may use your Personal Data to communicate with you regarding service updates, account notices, and important operational information.
Where permitted by law, we may also send marketing or promotional communications. You may opt out of marketing emails at any time by using the unsubscribe link or by contacting us at support@tradegoai.app.
Usage Data
We may collect information that your browser or device sends whenever you access the Service.
This may include:
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Internet Protocol (IP) address
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Browser type and version
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Pages visited
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Date and time of access
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Time spent on pages
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Device identifiers and diagnostic data
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our Service and store certain information.
Cookies may include anonymous unique identifiers. You may configure your browser to refuse cookies; however, some parts of the Service may not function properly.
Types of cookies we use include:
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Session Cookies: to operate the Service
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Preference Cookies: to remember user preferences
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Security Cookies: to enhance security
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Analytics Cookies: to analyze usage and improve performance
Use of Data
POPHAW LLC uses collected data for the following purposes:
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To provide and maintain the Service
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To notify users of changes to the Service
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To enable interactive features
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To provide customer support
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To improve functionality, performance, and reliability
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To monitor usage patterns and trends
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To detect, prevent, and address technical or security issues
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To fulfill contractual and legal obligations
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To send account, billing, and subscription-related notices
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To provide marketing information (unless you opt out)
Free Users’ Data Usage
For users accessing free-tier features, TradeGo AI may process user inputs, prompts, and outputs for limited purposes such as:
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Improving and securing our AI systems
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Monitoring usage patterns
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Enhancing overall service quality
Such processing is conducted in compliance with applicable data protection laws. Users may contact us at any time to exercise their data protection rights.
Retention of Data
We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal, accounting, or reporting obligations.
Usage Data is generally retained for shorter periods unless retention is required for security, functionality, or legal compliance.
Transfer of Data
Your information, including Personal Data, may be transferred to and processed on servers located outside your jurisdiction, including in the United States.
By using the Service and submitting your information, you consent to such transfers. We take reasonable steps to ensure appropriate safeguards are in place to protect your data.
Disclosure of Data
We may disclose Personal Data:
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To comply with legal obligations or lawful requests
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In connection with a merger, acquisition, or sale of assets
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To service providers acting on our behalf
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With your explicit consent
Security of Data
We implement commercially reasonable technical and organizational measures to protect Personal Data. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
GDPR Data Protection Rights
If you are located in the European Union or European Economic Area, you have rights under the GDPR, including:
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The right to access, correct, or delete your Personal Data
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The right to object to or restrict processing
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The right to data portability
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The right to withdraw consent at any time
To exercise these rights, contact support@tradegoai.app.
California Privacy Rights (CalOPPA / CCPA)
In accordance with applicable California privacy laws:
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Users may visit our Service anonymously where possible
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Privacy Policy updates will be posted on this page
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Users may request access or changes to their Personal Data via email
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We honor applicable “Do Not Track” browser signals
We do not sell personal data.
Service Providers & Integrations
We may engage trusted third-party service providers (such as hosting, analytics, or payment processors) to support our Service.
These providers may access Personal Data only to perform services on our behalf and are contractually obligated to protect it.
Data obtained via user-enabled third-party integrations is used solely to provide the requested functionality and is not used for advertising or AI model training.
Analytics
We may use third-party analytics services, including but not limited to:
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Google Analytics
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Firebase
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Segment
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Mixpanel
These services collect and process data in accordance with their own privacy policies.
Payments
Payments are processed by third-party payment processors (such as Stripe or PayPal). We do not store payment card information.
Payment processors adhere to PCI-DSS security standards.
Links to Other Sites
Our Service may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Please review their policies independently.
Children’s Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect Personal Data from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or your data rights, contact us at:
📧 Courriel : support@tradegoai.app
Company: POPHAW LLC
Address:
1007 N Orange St.
937 4th Floor
Wilmington, DE 19801
United States